Shipping and Refund Policy

Merchant Information

This website is operated by Advanced Ballistics Research & Development, LLC, doing business as Roswell Rifle Works ("RRW", "we", "us").

Permanent establishment: 125 Mansell Place, Suite 106, Roswell, GA 30076, United States
Phone: (470) 622-5000
Email: sales@roswellrifleworks.com
Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (excluding U.S. holidays)

Delivery / Shipping Policy

We ship orders to U.S. addresses only, subject to applicable legal restrictions. We do not ship for export. Shipping methods, costs (if any), and estimated delivery timelines (if any) are shown during checkout.

Firearms must be shipped to a Federal Firearms Licensee (FFL). You are responsible for selecting an eligible FFL and for any transfer fees charged by the receiving FFL.

NFA-regulated items are subject to all National Firearms Act requirements, approvals, and transfer procedures; timelines vary and may be substantial.

Order Processing

Order processing times may vary. We may contact you if additional information is required to complete your order (including FFL details). If we cannot legally ship or transfer an item to your selected destination, we may cancel the order.

Charges and Currency

All charges are in U.S. dollars (USD). Charges will commence when you place your order and your payment method is authorized/charged during checkout (or as otherwise disclosed during checkout).

Refund / Return Policy

All sales are final. We do not accept returns and we do not offer refunds.If we are unable to fulfill your order (for example, due to legal restrictions or inventory issues), we will cancel the order and issue a refund for any amounts captured for the unfulfilled items.

If an order is damaged in transit, contact us promptly so we can assist with a carrier claim and/or next steps.

Legal Restrictions

Certain items may be restricted by federal, state, and local law. You are responsible for knowing and complying with all applicable laws and eligibility requirements. Firearm transfers must comply with all federal and state regulations, and all NFA rules apply where applicable.

Questions

For questions about shipping, FFL transfers, or this policy, please contact us at (470) 622-5000 or sales@roswellrifleworks.com. You can also review our Terms and Conditions.